Make the first call useful
What to document
- Appliance and connection involved
- Approximate release duration
- Flooring and cabinets affected
- Water visible below or in another room
Water damage restoration in New York
Washer, dishwasher, refrigerator, or water-heater release
Appliance leak water damage in New York
Use this guide when an appliance or its supply, drain, or connection released water inside the property.
Request help
Get a restoration company on it.
Tell us what happened and how they should reach you.
- 01 Describe
- 02 Choose contact
- 03 Request received
Stop before sharing contact details
If anyone is in immediate danger, call 911 first.
Then keep going so a restoration company can follow up on the water damage.
Quick check
Call 911 if you need it, then continue.
Sewage, water near electricity, or a sagging ceiling can be hazardous. Get to a safe spot, then send the request.
Continue only after you are away from the affected area and safe to do so.
Request received
We received your request.
A local restoration company will follow up using the contact method you chose if this site shares this request. Keep the receipt either way.
Keep the reference if you want to request deletion.
Start here
Do these in order, and stop if the area is unsafe.
An appliance technician or plumber addresses the failed appliance or connection. Restoration addresses water that reached floors, walls, cabinets, or nearby rooms.
- 01
Stop using the appliance and avoid touching plugs or controls while standing in water.
- 02
Close the appliance supply valve only if it is reachable without crossing wet flooring near electricity.
- 03
Check adjacent rooms and the level below for visible water without entering an unsafe area.
Call now Request help after these first steps.
New York emergency contacts
Call the right New York channel if you need it now.
Leave the affected area when needed. Use these official contacts for 911, 311, Con Edison, and DEP.
Before you authorize work
What to ask
- Who will repair the source?
- How will water under flooring or cabinets be checked?
- What must move for access?
- Is reconstruction included or separate?
Primary sources
Check the official guidance.
These links provide public-safety, utility, insurance, or cleanup context. Confirm current instructions on the source page.
Call for water help
Ready for local help?
Call or send a request. This site reviews it and may share it with one restoration company.